You can pay a level amount each month by signing up for Budget Billing.
You use more gas in winter and less in summer. Under Budget Billing, you pay exactly the same annual total as if you had paid for each month's use, but the payments are equalized throughout the year.
When you sign up for Budget Billing, Frontier will estimate your bills for the next 12 months, and will charge you 1/12th of that amount each month for the next 11 months. The final month will be adjusted to the amount needed to finish out your annual bill, as if you had paid for the amount you used each month. Several rules apply:
- Residential accounts only.
- The Budget Billing cycle is usually June through July.
- Your account must be paid up to date when you start.
- You must sign up for automatic bank draft payment.
To start Budget Billing, contact Frontier at 606-886-2431.
For any metering - billing - payment - balance question, contact our office by phone or email us.
The State of Kentucky has a Low Income Home Energy Assistance Program (LIHEAP) to provide help with energy costs.
Go to http://chfs.ky.gov/dcbs/dfs/LIHEAP.htm for more information, or call 502-564-3440.
Frontier cannot sign you up for LIHEAP.