Service Application

Instructions:

Before Frontier can start gas service, we require an Application for Service and a Deposit. The amount of the Deposit is set by Kentucky PSC for each different gas company; please consult with our office for the amount. The online application form can be used several ways.

If you need gas service in the next week or so:

• Fill out the application online, print and sign it, then mail it to Frontier with your deposit check; or
• Print the application, fill out by hand and sign it, then mail it to Frontier with your deposit check.

  If you need gas service immediately (1-2 days), then:

• Fill out the application online, print and sign it, then scan and email; or Fax it to 606-889-9196.
• When we receive this electronic copy, Frontier will schedule a technician to start gas service.
• Give the original signed Application and Deposit check to the Frontier service technician who comes to start gas service.
• No service without an Application and Deposit.
• Service can't be initiated when the Frontier office is closed.
• We usually need two (2) business days to initiate service but can't guarantee immediate response in busy times.
• Someone must be at the premises when we energize the gas service; please call to set a mutually agreeable time to meet. If you need to apply for a new service line, click here.