Kentucky Frontier Gas

TO REPORT A GAS LEAK or other emergency:
Call 911 immediately.

Mail payments to:
   Kentucky Frontier Gas
   PO Box 408
   Prestonsburg, KY 41653

Shipping & office address:
   Kentucky Frontier Gas
   2963 Ky Route 321 North
   Prestonsburg, KY 41653

   606-886-2431
   telephone (24 hours)
   866-942-9427
   toll-free (24 hours)

   606-889-9196
   fax (24 hours)

Email Kentucky Frontier Gas

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	Kentucky Frontier Gas is a new utility formed in 2005, from companies which have delivered natural gas in Eastern Kentucky for more than 50 years. Frontier has about 4000 customers in Floyd and Pike Counties.

New Gas Rates

The Kentucky Public Service Commission approved Frontier's plan to consolidate 10 tiny gas utilities into 1 entity called Kentucky Frontier Gas. Frontier will have a single new rate structure for all Frontier utility customers starting May 2013. Farm Tap customers saw a similar change last year.

Customer Information Letter

PSC Press Release

Who Does Frontier Serve?

Frontier will locate & mark
its buried facilities upon
proper request through
Kentucky 811(800-752-6007). There is
no charge for this service.

Kentucky Frontier Gas offers three classes of
gas service:
    Residential Service for use in a living unit.
    Commercial Service for use in commerce
   or enterprise.
    Large Commercial Service for use in
industry or a large campus-style facility.

Frontier may charge for certain conditions related to gas service, such as a Reconnection Fee, a Meter Transfer fee, and a Late Payment Charge.

Frontier will not perform installation or maintenance services on customer facilities downstream of the meter. Some health- and safety-related services are provided by Frontier free of charge to its customers. Such gratuitous services are limited to the following:

Response to gas leak complaints
regardless of cause.
Response to fires regardless of cause.
Restoration of service when outage is
caused by Frontier.
Bill investigations, meter and meter
reading investigations, and routine
maintenance of Frontier facilities.

Current Frontier Rules and gas Rates for each class of service are available from the Kentucky Public Service Commission.

Natural Gas is your Best Buy:
Over the last several years, winter gas prices were equivalent to 3¢ per kilowatt-hour of electricity, or $1.00 to $1.25 per gallon for propane, or $2.00 per bag of wood pellets. Before you buy an appliance or fill that propane tank or pellet bin for $1000, talk to us about natural gas. You'll pay 1/2 as much and spread the payments over the whole winter. Or never feed that stove again.

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