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TO REPORT A GAS LEAK or other emergency:
Call 911 immediately. |
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Mail payments to:
Kentucky Frontier Gas
PO Box 408
Prestonsburg, KY 41653
Shipping & office address:
Kentucky Frontier Gas
2963 Ky Route 321 North
Prestonsburg, KY 41653
606-886-2431
telephone (24 hours)
866-942-9427
toll-free (24 hours)
606-889-9196
fax (24 hours)
Email Kentucky Frontier Gas
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Dial "811"
or Kentucky 811 at 800-752-6007
DOT statistics show
the majority of pipeline damage is caused by third parties digging near buried
pipelines. "Third parties" are
contractors & excavators, landscapers & fence builders, and land owners
that are not controlled by the utility or its contractors. Third-party damage can be prevented by
getting utility locates from One-Call.
Kentucky law requires anyone
planning to dig or excavate to get information on type, location and depth of
all underground facilities in the area. The excavator must notify the
Kentucky 811-Call Center at least two full working days before
beginning work. The 811-Call center will notify member utilities with buried
lines in the area. A Frontier representative will determine if the project is near
its pipelines and send someone to clearly mark the location of its buried
pipelines.
- Call Before You Dig!
- All locate requests must go to Kentucky 811 800-752-6007 or Dial "811".
- Locate requests must be made at least 48 hours or 2 business days before digging.
- Do NOT fax or email a locate request directly to Frontier.
- Frontier will not and cannot respond to locate requests made directly to the local office.
(for more information see www.kentucky811.org)
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